Troy Capital, LLC - Annual Privacy Statement


Troy Capital, LLC (also referenced below as we, our, and us) is delivering this Privacy Notice to you to generally describe the nonpublic personal and financial information we gather about you, and our privacy practices relating to such information and how those practices relate to the protection, use and disclosure of your nonpublic personal information (your "Customer Information"). Please carefully read this Privacy Notice.

What information do we collect?

The types of Customer Information we collect and share can depend on the chosen course of action on your account. This information may include:

  • Name, address, phone numbers
  • Account activity
  • Social Security number and income
  • Account balance and payment history
  • Credit history and transaction history
  • Employment and asset information.

How do we share?

All financial companies need to share Customer Information to run their everyday business. HOWEVER, Troy Capital DOES NOT share any information related to you or your accounts, except to service or manage your account, or as otherwise required by court order or law.

Reasons we can share your Customer Information

We DO NOT share Customer Information we have obtained about you with affiliates or non-affiliated third parties except to the extent necessary to aid us in managing your account(s) in the ordinary course of business, such as:

  • to companies to whom we assign your account for servicing;
  • to mailing service providers
  • to other service providers that help us administer our database containing your account.

Information Security

Access to Customer Information about you is restricted to those employees or service providers who need to know that information to service your account(s). Physical, electronic and procedural safeguards are maintained that comply with applicable laws and regulations to guard your Customer Information. We require all third parties to conform to our privacy standards and to allow us to audit them for compliance if through the servicing and management of your account(s) they have access to your Customer Information. They are required to limit their use of your Customer Information to the particular purpose for which it is shared and they are not allowed to share it with others except to fulfill that limited purpose.

Privacy Policy Information Sharing Policy: 03/17/2023 Last update.